Privacy Policy

Last updated: September 17, 2026

1. Introduction

This Privacy Policy explains how Dongguan Furong Information Service Co., Ltd. (Phone: 13782215471), operating the Tresskind brand ("Tresskind," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

For purposes of applicable privacy laws, Dongguan Furong Information Service Co., Ltd. (Phone: 13782215471) is responsible for the processing of personal information described in this Privacy Policy where it acts as the applicable data controller or business.

2. Company Information

Brand: Tresskind

Legal Operating Entity / Data Controller: Dongguan Furong Information Service Co., Ltd.

Company Registration Number: 91441900MAKF3QWE2H

Registered Business Address: Room 102, No. 24 Luocun Road, Guancheng Subdistrict, Dongguan City, Guangdong Province

Phone: 13782215471

Privacy and Customer Support Email: support@tresskind.com

3. Personal Information We Collect

The information we collect depends on how you interact with Tresskind and may include:

Contact details, such as name, email address, phone number, billing address, and shipping address;
Account, order, transaction, product-selection, and purchase-history information;
Customer-support communications, form submissions, and marketing preferences;
Payment and billing information processed by our payment-service providers;
Device and usage information, including IP address, browser, device, operating system, time zone, pages viewed, referral source, website interactions, approximate location, and visit date and time.

Tresskind does not directly store complete payment-card numbers on its own servers.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to provide essential store functions, maintain your cart, remember preferences, understand website usage, measure performance, detect fraud, improve security, and support advertising where permitted.

Where required by law, we request consent before using non-essential technologies. You may manage cookies through your browser or any preference tools available on our website, although disabling cookies may affect functionality.

5. How We Use Personal Information

We may use personal information to:

Process payments, verify and fulfill orders, arrange delivery, and provide tracking updates;
Manage cancellations, returns, refunds, damaged-item claims, and missing-item claims;
Respond to questions, provide product information, resolve complaints, and maintain service records;
Operate, secure, analyze, and improve our website and services;
Detect fraud, protect accounts, and enforce our terms and policies;
Send marketing communications and measure advertising where permitted by law.

You may unsubscribe from promotional emails using the link included in those messages.

6. How We Share Personal Information

We may share personal information when reasonably necessary with:

Shopify, for hosting, store functionality, checkout, order management, security, and fraud prevention;
Payment service providers, to process and verify transactions;
Shipping, warehouse, logistics, and fulfillment providers, to prepare and deliver orders;
Analytics providers, to understand usage and improve services;
Advertising and marketing providers, where enabled and permitted;
Professional advisers, authorities, or other parties, when necessary for legal compliance, dispute resolution, fraud investigation, or protection of our rights and customers.

7. Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, accounting, and tax requirements. Retention periods vary according to the type of information and purpose of collection.

8. Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or information about the use or disclosure of your personal information; withdraw consent; object to certain processing; or exercise other rights available under applicable law.

To submit a privacy request, contact support@tresskind.com. We may request information needed to verify your identity. You may also have the right to complain to an appropriate data-protection authority.

9. Marketing Communications

You may unsubscribe from promotional emails at any time. We may still send necessary non-promotional messages, such as order confirmations, shipping notices, customer-service responses, return or refund communications, and security notices.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. No electronic system can guarantee absolute security.

11. International Data Transfers

Because we operate an online store and use providers that may operate internationally, personal information may be processed or stored outside your country. Where required, we use reasonable steps or appropriate mechanisms designed to protect such information.

12. Children's Privacy

Our website and services are not directed to children under the minimum age required by applicable law. If you believe a child has provided personal information in violation of law, contact support@tresskind.com.

13. Third-Party Links and Services

Our website may link to independent third-party websites or services. Their privacy practices apply when you interact with them, and we encourage you to review their privacy information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our operations, services, technologies, legal requirements, or privacy practices. The revised version will be posted on this page with an updated date.

15. Contact Us